Frequently Asked Questions

Before you move in, we go through a thorough preparation process to ensure the apartment is clean, safe, and fully functional. This includes: A professional cleaning of the entire unit, including appliances, bathrooms, and floors. A maintenance inspection to ensure all electrical, plumbing, and HVAC systems are working properly. Replacing or repairing anything that's damaged or worn out, such as blinds, light fixtures, or door locks. Pest control treatment, if needed. Rekeying the locks for your security. Making sure all included appliances are clean and operational. Once everything is ready, we’ll do a final walk-through to confirm everything is in move-in condition.

Yes

Submit a work order through the Rent Café Portal

In a timely manner, emergencies are handled first, then handled in the order they come in.

No, you do not have to be home. 

After hours, will need to call a locksmith (at your expense) and provide management with new key within 24 hours.

The unit must be returned to original state at move out.

We are a pet-friendly community with off-street parking. In the gated courtyard, there is a pergola with a BBQ grill and picnic table.
Please visit the Amenities page for a full listing. 

There is no pool at this property, but our courtyard amenities are available to use during 8:00am to 10:00pm.

Yes, we offer surface parking spaces. Street parking is also available.

Inside each unit is a washer/dryer.

Yes, Charle Square is pet-friendly.

$50 per pet per month, 2 pet maximum. With an additional security deposit of $500,

No pet weight limit. The following breeds are restricted: German Shepherd, American Pit Bull Terrier, Husky, Doberman, Mastiff, Great Dane, Rottweiler, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog, Wolf Hybrids, Saint Bernard, Chow Chow, and Akita. No exotic animals allowed.

No

Refrigerator, Microwave, Range / Stove, Dishwasher, Washer / Dryer, and A/C.

No

Yes

Contact us for more information re: corporate leases. 

No, there is no leasing office on site.

Building quiet hours are between 10:00 pm- 8:00 am. There are no fees for communal spaces.

No

Appointments are needed.

No onsite office, please reach out via phone or email to the Property Manager. The Manager's office hours are Monday - Friday 9:00am to 6:00pm.

Applications are online, on our website.

Typically within 24-48 hours.

Move in is typically the 1st months rent, the security deposit.

Ask questions, especially if you are unsure about something or just need more explanation.

Preferably online, but will accept personal checks, cashiers' checks or money orders.

Through the Rent Café Portal.

Yes, Minimum of $100,000 liability with property listed as interested party.

None

Gas is through SoCal Gas, Water/Sewer/Trash is set up automatically upon moving in and billed by YES Energy. Electricity is setup automatically and billed at a flat fee through Rent Café Portal.

Spectrum

Yes, please reach out to the property manager for more information.

Resident are responsible for their guests.

No

No, you will need to pay a new security deposit at the new community.

No

Typically equal to 2 months rent and paid when 30 day notice is given.

Yes, multiple bus line near by on Harbor Blvd, 19th St, Newport Blvd, and Broadway.

Charle Square is near Triangle Square, Highway 55, Harbor Center Strip, Costa Mesa Country Club, Fashion Island, and Newport Beach.

Newport-Mesa Unified School District

Costa Mesa Bark Park is 3.1 miles away

Yes

Mother's Market & Kitchen, Mercado Gonzalez Northgate Market, Spourts, Vons, & Trader Joe's are some places residents shop. 

Starbucks and Coffee Bean & Tea Leaf are both 1 mile away

We are conveniently located near Highway 55. Take Exit 3 for Victoria Street, then turn right onto Victoria Street. Next, turn left onto Habor Blvd and then left onto Hamilton Street and a right onto Charle St. The property will be on your right.
Check our Maps page for detailed directions. 

Harbor Blvd and Hamilton St.